Common Questions and Information for New Clients

A referral is not necessary to book an appointment, although to access Medicare rebates you will need a referral from a GP or psychiatrist.

Clients can ask their GP to send their referral to contact@selfworkspsychology.com, or via Medical Objects or HealthLink (EDI: selfwork)

All clients, new and existing, are invited to use the online booking system. All the information you need is available here. If you’d prefer, you are also welcome to contact me by email at contact@selfworkspsychology.com

To prepare for your telehealth appointments, please ensure you have a quiet and private space for the duration of your session (up to two hours for an initial session, and one hour for each session after that). Sessions are conducted over Zoom, and you will receive a link ahead of time which will allow you to test your settings, including microphone, sound, and camera. You will be asked to complete information and consent forms prior to your first session.

Appointments are currently available Tuesday to Friday, between 8:30AM and 2PM AEST. After hours and weekend appointments are available on request.

$220 per session

With Medicare rebate: $83.65 out of pocket per session (with a referral from a GP under a Mental Health Care Plan, the Medicare rebate for a Clinical Psychologist session is $136.35, up to 10 sessions per calendar year).

Bulk billing available for clients experiencing financial stress.

Private Health Insurance: check with your individual private health insurance provider regarding eligibility for rebates. This will depend on your provider’s policies and your level of cover. I will be happy to provide you with an invoice that meets your provider’s specific requirements.

DVA and NDIS referrals are also accepted, and sessions are charged as per current pricing arrangements.

Cancellation, no-show, and late payment fees also apply.

Please note I am not able to complete assessments or reports other than as required by Medicare, DVA, or NDIS.

Payments are processed electronically via a secure online payment platform after each session. If you are eligible for Medicare rebates, a claim will be automatically submitted on your behalf.

In your first session the focus will be on understanding the difficulties that you are seeking help with. You can expect to be asked a number of questions so that we are able to reach a shared understanding of the problems and a path forward. Initial sessions are longer in duration, up to two hours, and subsequent sessions typically run for 50 minutes. There is no additional charge for an initial session despite longer duration.

Over the course of therapy you will develop a greater understanding of yourself, and subsequent sessions will continue to focus on addressing the patterns that obstruct your goals. The intensity and pace of therapy will vary depending on your individual preference, to ensure we work at a pace that feels tolerable and productive.

Booking a therapy session can feel like a big commitment. If you’re unsure, I offer a 15 minute trial appointment free of charge. This allows you to get a sense of my approach, and will help us both understand whether we’ll work well together. To book visit the Online Bookings page.